Overview

A
Today

Revenue - last 14 days

Cart recovery rate

Completed orders vs. abandoned carts, today

Revenue summary

All periods, per store
StoreTodayThis weekThis monthThis year

Per-store breakdown

StoreActive nowIn cartIn checkoutRevenue todayOrdersAbandoned

Recent activity

Orders

OrderCustomerItemsTotalPaymentStatusDate

Live visitors

StoreStageCart valueEmailCountryIPLast seen

Connected stores

StoreCurrencyStatusAlert valueAbandon after

Conversations

Select a conversation to view it here.

Abandoned carts / checkouts

StoreStageEmailLocationValueWhen

Revenue by store

StoreRevenue todayOrders todayAbandoned today

Orders per day - last 14 days

Your name

Shown on your replies in live chat, so your team (and customers) know who's answering.

Admin connection

Enter the AGENT_SHARED_SECRET from your backend's config.php. This unlocks store management and live chats on this device.

not connected

AI connection

Test whether your ANTHROPIC_API_KEY in config.php is valid.

Per-store settings

Live Queue

Unassigned chats first, longest wait at top.

StoreLast messageWaitStatus

AI Approvals

Refunds/actions above the auto-approve limit wait here.

Invite a teammate

Team

NameEmailRoleStatusOnline

Store Knowledge Base

Policies/FAQ the AI uses to answer accurately, per store.

Analytics

Per-agent resolution

AgentResolvedAvg time

AI actions

StatusCountTotal $

Audit Log

WhenAgentActionStoreDetails

Set your password

You were invited to join the team. Set a password to activate your account.

Team login

Needed for Queue, AI Approvals, Team, Knowledge Base, Analytics, and Audit Log.

Order

Add a store

This just lists the store. Install the plugin and activate it on that store to connect it for real - no keys needed, it connects itself automatically.

If this differs from the store's real currency, activating the plugin will correct it automatically.